Physician-Led Virtual Healthcare

About CloudCare

Physician-led virtual healthcare for Alberta residents.

CloudCare Medical is building modern virtual care services designed to make healthcare simpler, more accessible, and easier to navigate.

A modern virtual care platform, built around access.

CloudCare Medical was created to improve access to physician-led virtual healthcare for Alberta residents through secure, streamlined, and patient-friendly digital care pathways.

Patients can submit their concern online and be guided toward the appropriate care pathway, whether that involves virtual medical care, skin assessment, future health programs, follow-up, or in-person evaluation when needed.

Our goal is to reduce friction in the healthcare process while maintaining clear medical standards, patient privacy, and appropriate escalation when virtual care is not the right fit.

Our approach

CloudCare Medical focuses on building physician-led virtual care experiences that are easy to start, easy to understand, and supported by a responsive team.

When appropriate, our physicians provide individualized care plans, follow-up guidance, referrals, specialist consultation, or in-person medical evaluation.

What we support

CloudCare Medical is developing multiple virtual care pathways, including general virtual care, virtual skin assessments through Virtual Derm Clinic, and future physician-supervised health programs.

Some concerns may still require in-person assessment, urgent care, emergency care, or specialist evaluation. If this is recommended, patients will be guided toward the appropriate next step.

Clinic information

Location Alberta, Canada
Care model Physician-led virtual healthcare
Services Virtual care, skin assessments, and future health programs
Team Alberta-based clinical and patient support team
Meet the team

Real people helping make virtual care easier.

CloudCare Medical is supported by a caring team focused on making the patient experience simple, responsive, and clear — from intake to follow-up.

Khayam Khan

Khayam Khan

Clinic Operations & Support

Khayam helps support the systems, coordination, and day-to-day operations that allow CloudCare Medical to provide a smooth and reliable virtual care experience.

Rodney Ghanney

Rodney Ghanney

Patient Care Coordinator

Rodney helps patients navigate intake, scheduling, and follow-up communication so they feel supported rather than left wondering what happens next.

Shiza Amer

Shiza Amer

Patient Support Team

Shiza helps create a welcoming and organized patient experience, supporting communication and helping patients move through the virtual care process with confidence.

What matters

Virtual care should still feel human.

Timely access

Many health concerns affect comfort, confidence, work, sleep, and daily life. Our goal is to help patients get started sooner.

Clear communication

Patients should understand the process, what to expect, and what the next step in their care may look like.

A more human experience

Virtual care should still feel personal. Our team is here to help patients feel seen, heard, and supported.

A growing platform for virtual healthcare.

CloudCare Medical is building a broader virtual healthcare platform that can support multiple service pathways over time. As we grow, additional physicians, care pathways, and support team members will be added to help serve more patients across Alberta while maintaining a thoughtful, patient-focused approach.

Ready to start with CloudCare?

Submit a secure online request and our team will help guide you toward the right virtual care pathway.

Start Your Request →